AI Agents
Autonomous LLM workers that plan and take actions across your tools.
AI automation services → The Automation Dictionary
The AI Automation Glossary
Every buzzword that runs your busywork, organized around the automation systems we build. Twenty-five terms, in plain English.
AGENCY CORE Every term, defined
The same words from the system map, spelled out so you can talk shop with any AI vendor.
RAG
Retrieval-augmented generation — answers grounded in your own documents.
Chatbots
Conversational assistants that handle support and sales around the clock.
Lead Capture
Auto-collect, qualify, and route inbound leads the moment they arrive.
AI sales automation →CRM Sync
Keep contacts, deals, and notes updated across every tool automatically.
CRM automation services →Webhooks
Event triggers that kick off workflows the instant something happens.
Workflow automation →Scrapers
Pull structured data from websites and portals on a schedule.
Voice AI
Speech agents that answer calls and take actions over the phone.
Doc Parsing
Turn PDFs, invoices, and forms into clean structured data.
Routing
Send each message, ticket, or lead to the right place automatically.
Summaries
Condense calls, threads, and documents into instant briefs.
Prompting
Engineering the instructions that make models reliable and on-brand.
Guardrails
Validation and safety layers that keep AI output inside the lines.
Workflows
Multi-step automations that connect your apps end to end.
AI workflow automation →Embeddings
Vector representations that power semantic search and matching.
Vector DB
A database built to store and query embeddings at scale.
Enrichment
Append firmographic and contact data to every new record.
Triage
Auto-classify and prioritize incoming tickets and requests.
Follow-ups
Timely, personalized outreach sequences sent on autopilot.
Email automation →Reporting
Scheduled dashboards and digests generated without spreadsheets.
Scheduling
AI that books, reschedules, and reminds across calendars.
n8n
Open-source workflow engine for wiring automations together.
n8n workflow automation →Fine-Tuning
Adapt a base model to your domain, tone, and specific tasks.
Email Bots
Draft, sort, and reply to inbox mail automatically.
AI email automation →Sentiment
Detect tone and intent to flag churn risks and hot leads.
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